Page 71 - TAIWAN TOBACCO CONTROL ANNUAL REPORT 2019

◎ Dentist smoking cessation training course in class Smokers' Helpline Taiwan commissioned a private organization to establish "Taiwan Smokers' Helpline" (TSH) in 2003, the first smoking cessation helpline center in Asia. The helpline is based upon California's smokers helpline and established to provide accessible and effective cessation services. Telephones, which have the advantages of convenience and privacy, and were integrated with professional counseling in the provision of a toll-free helpline service (0800-636363). The helpline service is available Monday through Saturday from 9AM to 9PM, providing in Mandarin, Taiwanese, Hakka, and English. Referrals, counseling, promotional, information, and other services are provided according to the caller's request. Computerized management has been adopted to implement preliminary smoking status evaluation for smokers are willing to accept cessation services. Where necessary, brief counseling could be provided. Those who subsequently enter multiple case management services, the cessation counselor would help the smokers to make a smoking cessation and provide him or her with relevant smoking cessation information. In general, 1 session of case management services would be arranged every week, with each session lasting 20-30 minutes. The entire counseling process would be completed within 5 to 8 weeks. Upon completion of the case management services, the smoking cessation status of the cases would be subject to continuous tracking. Telephone follow-up will be made at 1 month, 3 69 ◎ Training for dentists in smoking cessation intervention - Case sharing conference Reducing the Demand for Tobacco