Page 62 - Taiwan Futures Exchange 2019 Annual Report

58 2019 Taiwan Futures Exchange VII. IT Operations We will continue to: upgrade TAIFEX's computer hardware and networking equipment, develop applications software, and plan the installation of new systems to support the introduction of new products and new trading and clearing measures, ensure that we remain in line with international norms, and make our market more competitive; upgrade our IT operations and extend their capabilities with reference to developments in major international trading systems in order to improve our IT systems' efficiency and meet the needs of our ongoing business growth; and promote the continuous disclosure of market data, making such data more transparent and better meeting investors' needs, by providing FCMs and information vendors with the technical advices, verification processes, and testing services they need to bring their systems online. Following the implementation of these measures, we will further improve our market services by continuing to gather feedback and recommendations from information users, analyzing system data and records, and studying the feasibility of system optimizations. Finally, at the competent authority's direction, we will proceed with IT integration in cash and futures markets, advance our FinTech development and innovation program, and use cloud-based applications and big-data analyses to improve the overall efficiency of the futures market. In the area of information security, TAIFEX will strengthen its information and communications security mechanisms, test networks and audit operations, install information security management systems, and train our colleagues in accordance with Taiwan's laws and the competent authority's policies on information and communications security. We will also plan business continuity management systems for our core businesses, and guide them towards ISO 22301:2019 certification. TAIFEX will continue to upgrade our E-Learning Center to further extend the scope of our educational services, and will foster understanding of new products and rules by incorporating them into our virtual trading and clearing environments. We will also optimize our cloud-based testing environment to improve the quality and effectiveness of testing based on the needs of FCMs, information vendors and IT system developers.